Payment Policy

Payment Policy

At HouseDecor, we are committed to providing a secure, transparent, and hassle-free payment experience. This Payment Policy outlines the methods we accept, how your payment is processed, and what to expect after checkout.


1. Accepted Payment Methods

We accept the following payment methods at checkout:

  • Credit & Debit Cards: Visa, Mastercard, American Express, and other major cards.
  • PayPal: Pay securely using your PayPal account or linked card.
  • Other methods: Additional payment options may be available depending on your region, as displayed at checkout.

All payments are processed in the store’s listed currency. If your bank account is in a different currency, your bank may apply a conversion fee.


2. Payment Security

Your payment security is our top priority. All transactions on HouseDecor are processed through SSL-encrypted, PCI-compliant payment gateways. We do not store your full card details on our servers at any time.

If you notice any suspicious activity related to a HouseDecor transaction, please contact us immediately.


3. When You Are Charged

Payment is collected in full at the time your order is placed. You will receive an order confirmation email with a summary of your purchase and the amount charged.


4. Billing Information

Please ensure that your billing information (name, address, and card details) is accurate and matches your bank records. Incorrect billing information may result in payment failure or order delays. HouseDecor is not responsible for failed transactions due to inaccurate billing details.


5. Failed or Declined Payments

If your payment is declined, please:

  • Double-check your card details and billing address.
  • Ensure your card has sufficient funds or credit available.
  • Contact your bank to confirm there are no restrictions on online transactions.
  • Try an alternative payment method.

If the issue persists, please contact our support team for assistance.


6. Pricing & Currency

All prices displayed on our website are final at the time of checkout. HouseDecor reserves the right to update pricing at any time. In the event of a pricing error, we will notify you before processing your order and offer the option to proceed at the correct price or receive a full refund.

As our products are sourced from third-party suppliers, prices may occasionally reflect supplier adjustments. We strive to keep our pricing competitive and transparent at all times.


7. Refunds

Approved refunds are returned to your original payment method within 5–7 business days. For full details, please refer to our Refund Policy.


8. Contact Us

If you have any questions about payments or need assistance with a transaction, please contact us:

Our support team is available Monday – Saturday, 9:00 AM – 6:00 PM (GMT+7).