Privacy Policy

At HouseDecor (www.housedecor.website), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our store:

Personal identification information: Name, email address, phone number, billing and shipping address.
Payment information: Payment details are processed securely through our payment provider. We do not store your full card details on our servers.
Order information: Details of products purchased, order history, and transaction records.
Technical data: IP address, browser type, device information, pages visited, and time spent on the site (collected via cookies and analytics tools).
Communications: Messages or inquiries you send to our support team.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including coordinating with our third-party suppliers for delivery.
Send order confirmations, shipping updates, and customer support communications.
Improve our website, product offerings, and customer experience.
Comply with legal obligations and prevent fraudulent activity.
Send promotional emails or offers (only if you have opted in; you may unsubscribe at any time).

3. Sharing Your Information

HouseDecor does not sell or rent your personal information to third parties. We may share your data with:

Third-party suppliers: To fulfill and ship your orders. These suppliers receive only the information necessary to process your delivery.
Payment processors: To securely handle your transactions.
Analytics and marketing tools: To help us understand website traffic and improve our services (e.g., Google Analytics).
Legal authorities: When required by law or to protect our legal rights.

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order records are typically retained for a minimum of 3 years.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data (subject to legal obligations).
Opt out of marketing communications at any time.
Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.